Payments, cancellation and refunds
This policy is part of the terms of use (section 6).
- Price and renewal: kit593 Pro costs $5.93 per month and renews automatically every month until you cancel it. The total, with any taxes that apply in your country, is shown before you pay.
- New account promotion: the first time an account subscribes to Pro, the first month costs $2.97; from the second month the regular price ($5.93) is charged automatically until you cancel. It applies only once per account and only to the account where it was generated: if the discount is used on another account or on an account that already had Pro, we refund that payment in full and cancel that subscription, without activating Pro.
- Who charges: the payment is processed by Lemon Squeezy, which acts as an authorized reseller (merchant of record): it charges you, issues the receipt for each payment and stores your card or PayPal details. kit593 never sees or stores that data; it only learns whether your plan is active and until when.
- Cancel: you can cancel anytime from “My account” → “Manage subscription”, with no penalties. You won't be charged again and you keep Pro until the end of the month you already paid for.
- First payment: if Pro isn't what you expected, we refund 100% of the first payment (even if you used the promotion) if you ask within 15 days after the purchase, without having to explain why.
- Renewals: if it renewed and you didn't want to continue, write to us within 7 days after the charge and we'll refund that renewal.
- Errors: duplicate charges or charges made by our mistake are always refunded, no matter the date.
- How to request it: open a ticket in “My account” → “Help” or write to soportekit593@gmail.com from the email you paid with. We reply within 3 business days at most. The money goes back to the same payment method; your bank may take 5 to 10 business days to show it. When refunded, the Pro for that period ends immediately.
- Before starting a claim with your bank (chargeback), write to us: we resolve it faster directly. This policy does not limit the rights granted to you by consumer protection law.
More plan details on the Pro page.